Question 1

What type of data do you provide?

Accepted Answer

We provide high-quality business, mortgage, and financial lead data, including emails, phone numbers, addresses, industry details, and more. You can search by location, industry, or specific business criteria to find the exact data you need.

Question 2

Is the data exclusive?

Accepted Answer

We provide both exclusive and non-exclusive data options. Exclusive data is sold only once, giving you full control over the leads, while non-exclusive data is available to multiple workspaces but still highly targeted and valuable.

Question 3

How do I receive my purchased data?

Accepted Answer

Instantly available data can be downloaded immediately after purchase. Custom or time-sensitive data is collected and delivered within 1 to 5 business days. You will receive updates on your order status via email.

Question 4

What is your refund policy?

Accepted Answer

We stand by the quality of our data. Refunds or replacements are available for incorrect, outdated, or incomplete data. We do not offer refunds for valid and correctly delivered data. If you have concerns, our support team is happy to assist.

Question 5

What payment methods do you accept?

Accepted Answer

We accept major credit/debit cards, PayPal, and direct bank transfers for secure and hassle-free transactions.

Question 6

Can I distribute purchased leads among my team?

Accepted Answer

Yes! Our platform allows you to purchase leads and assign them to your team. You can track agent performance, monitor data usage, and manage lead status efficiently.

Question 7

Do you offer an in-app CRM for lead management?

Accepted Answer

Yes! Our platform includes an integrated smart CRM, allowing you to work directly on your leads within our app. Track, manage, and nurture prospects with built-in tools like automated follow-ups, email campaigns, and real-time insights to maximize conversions.

Question 8

How can I delete my Facebook data from your platform?

Accepted Answer

We respect your privacy and provide easy ways to delete your Facebook data from our platform. Contact support at info@jaxsuite.com with your account email address, subject "Facebook Data Deletion Request," and confirmation that you want your data deleted. This removes your Facebook profile information, authentication tokens, connected account data, and related activity logs. Deletion is permanent and cannot be undone.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions